New York, NY — August 2023 — Vertica Capital Partners, a growth equity firm focused exclusively on mission-critical vertical software, today announced the completion of a strategic investment in ARMS, a leading provider of cloud-based records management and computer-aided dispatch solutions for law enforcement and public safety agencies.
Founded in 1988 and entirely bootstrapped, ARMS serves over 900 agencies across 45 states and is recognized for its deep customer relationships and exceptional retention rates.
Mission-Critical Software for Law Enforcement
ARMS provides the foundational technology that law enforcement agencies rely on to manage records, dispatch officers, track incidents, and comply with state and federal reporting requirements. For many agencies, ARMS is the system of record that officers interact with every shift — from initial dispatch through case closure.
A True Founder Partnership
Vertica’s investment is structured as a true partnership with ARMS’ leadership. The company’s deep institutional knowledge and 35-year track record of serving public safety agencies are irreplaceable assets, and Vertica’s approach is to augment — not replace — the capabilities that have made ARMS successful.
Vertica plans to support ARMS’ growth across multiple dimensions, including expanding the go-to-market engine, recruiting key talent, investing in product development including AI-powered capabilities, and executing a strategic M&A program to expand the company’s product suite and geographic reach.
“ARMS is the kind of company we built Vertica to support: a founder-led, bootstrapped business with deep customer loyalty, strong recurring revenue, and a massive addressable market. We see a clear path to building ARMS into the definitive public safety technology platform for small-to-mid-sized agencies.” — Philip Vorobeychik, Managing Director and Co-Founder
About ARMS
Founded in 1988, ARMS is a leading provider of cloud-based records management and computer-aided dispatch solutions for law enforcement and public safety agencies. The company serves over 900 agencies across 45 states.
About Vertica Capital Partners
Vertica Capital Partners is a growth equity firm focused exclusively on mission-critical vertical software and tech-enabled service businesses. For more information, visit www.verticacp.com.